Cisco IPCC Express and IP IVR

• Cisco Response Solutions (CRS) Software and Hardware Compatibility Guide (February 11, 2005)

• Cisco Customer Response Applications 3.5(x)

• Cisco Customer Response Applications 3.1(x)

• Cisco Customer Response Applications 3.0(x)

• Cisco Customer Response Applications 2.2(x)

• Cisco eServices Release 2.1

• Cisco CallManager AutoAttendant or Cisco IP AutoAttendant