Bill of Materials for Cisco Enterprise Contact Routing

• Cisco Intelligent Contact Management Software Release 4.6.2 Bill of Materials (2/Feb/2005)
  This document is intended to provide a sample Bill of Materials for each component of Cisco Release 4.6.2 ICM software (including IPCC), ISN, Collaboration Server, and E-Mail Manager products.

• Cisco Intelligent Contact Management Software Release 5.0(0) Bill of Materials
  This document contains the recommended hardware and software specifications for Release 5.0(0) of Cisco ICM and IPCC Enterprise Editions, CTI Option, Outbound Option, Web Collaboration Option, E-Mail Manager Option, and Internet Service Node.

• Cisco Intelligent Contact Management Software Release 6.0(0) Bill of Materials
  This document contains the recommended hardware and software specifications for Release 6.0(0) of Cisco ICM and IPCC Enterprise Editions, CTI Option, Outbound Option, Web Collaboration Option, and E-Mail Manager Option.

• Cisco Internet Service Node (ISN) Software Release 2.1(0) Bill of Materials